Custom Managed AI Employees
Chitin's AI employees offer GTM, operations, and customer workflows, research, follow-up, reporting, and handoffs across existing tools and teams. Turning relationships and context into repeatable business motion with memory, approvals, and human control built in.
The Shift
Most business drag lives between inboxes, Slack threads, docs, CRMs, calendars, spreadsheets, and someone’s memory. Chitin turns that scattered context into a workflow an AI employee can actually help run.
Under the hood
A managed AI employee is not just a prompt. It needs context, permissions, review, auditability, and coordination across the tools where work already happens.
Persistent business memory, role rules, customer preferences, and the history needed to carry work forward.
Credential and permission boundaries around every connected tool, so each role only touches what it actually needs.
Approval checks for customer messages, spend, commitments, exceptions, and judgment calls.
Traceable actions and decisions so teams can see what happened, where, and under whose control.
Agents coordinating work across inboxes, CRMs, calendars, docs, spreadsheets, forms, and internal systems.
Model-flexible and tool-aware by design. Chitin can operate managed workflows without locking your business into one model, one vendor, or one opaque automation layer.
Prepares meetings, tracks follow-ups, drafts replies, manages context, and keeps decisions from disappearing into Slack.
Summarizes accounts, prepares renewal context, drafts customer updates, tracks risks, and escalates when humans need to step in.
Turns scattered updates into reports, watches process handoffs, flags bottlenecks, and keeps leadership informed.
Builds briefs, drafts posts, manages calendars, adapts messaging, routes approvals, and tracks what actually shipped.
Tracks owners, deadlines, blockers, notes, and next steps across tools so projects do not rely on memory and vibes.
Gathers market, customer, competitor, and internal context into sourced briefs your team can use for decisions.
Live bakery workflow · Dallas-Fort Worth
Bluebird Bakery uses a Chitin-built production workflow to support real customer inquiries, order context, confirmations, and follow-up. The same builder brain applies to internal business operations: map the workflow, connect the tools, define the approval gates, and let the agent carry the operational drag.
Production where it counts, careful where control matters.
Visit site →We identify the recurring work eating your week: inputs, owners, tools, decisions, exceptions, and outputs.
We design the AI employee around a real job: memory, tools, rules, tone, escalation paths, and approval gates.
Email, calendar, CRM, docs, Slack, forms, and internal systems — integrated with scoped credentials.
We monitor outputs, tune the role, tighten boundaries, and expand capabilities only when the workflow proves it is ready.
Each agent gets minimum-necessary access. No shared passwords, no blanket permissions.
Customer communication, spending, scheduling, commitments, and edge cases — you define what needs human eyes first.
Agents remember only what the role needs. Client, role, and session boundaries stay explicit.
Actions, drafts, decisions, tool use, and handoffs stay reviewable instead of disappearing into a black box.
Agents do not freelance. They follow rules, state uncertainty, ask when context is missing, and escalate appropriately.
Chitin is not a blank chatbot or DIY automation builder. We build, deploy, monitor, and improve the role with you.
We'll map the workflow that is eating your week and identify where a custom AI employee can safely start carrying the load.